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Course Time: 1 hour

 

“It takes months to find a customer, one second to lose one.” – Vince Lombardi

 

Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company. Our

 

Customer Service course sets you up to:

  • Evaluate and anticipate different types of customer interactions
  • Master in-person and over-the-phone clientele management
  • Handle irate customers and reading stress-triggering situations and determining the best outcome
  • Go the extra mile for customers by attaining remarkable comprehension levels of Emotional Intelligence and Psychology of Human Functioning
  • Deal with situations in a holistic approach

 

It’s time to speak the customer’s language with our time-tested customer service strategies. Sign up today.

 

Customer Service

£99.00Price
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