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Communication skills in the workplace

Communication skills: why are they fundamental?


Every environment that has more than one person needs good communication skills to survive.

But, what are communication skills and why are so important?

Wikijob defines them as “The ability to convey information to others in a simple and unambiguous way. It involves the distribution of messages clearly and concisely, in a way that connects with the audience. It also involves understanding instructions, acquiring new skills, making requests, asking questions, and relaying information with ease”

So, we can say that this is the basis of all other skills and the most sought-after by employers.

After this definition it can seem obvious, but why is it so important in a workplace? Let’s explore it deeper.

No matter which is your role or the sector, bad communications can influence morale, goals, and efficiency. Being able to communicate clearly helps achieve productivity and maintain strong working relationships at all levels. This skill has played a key role during the COVID19, when people were forced to work separated.

Here’re five key reasons why you should be paying attention to this skill:


  1. Team building How can a team work together if the members can’t understand each other? Boosting the communication skills help create collaboration and strong relationship, motivating and incrementing the sense of belonging. All these aspects can only improve the ability to achieve the business goals.

  2. Gives everyone a voice Employee satisfaction can rely a lot on their having a voice and being listened to and well-established lines of communication should afford everyone, no matter their level, the ability to freely communicate with their peers, colleagues, and superiors.

  3. Innovation Where employees are enabled to openly communicate ideas without fear of ridicule or retribution they are far more likely to bring their idea to the table. This, for sure, can distress the innovation of a company.

  4. Growth Any growth project relies on strong communication and on all stakeholders, whether internal or external, being on the same wavelength.

  5. Strong management When managers are strong communicators, they are better able to manage their teams. The delegation of tasks, conflict management, motivation, and relationship are all much easier when you are a strong communicator.

This sounds like a fundamental list for a business, don’t you think?

So, whoever you are communicating with and whatever method you use it is essential that you make sure your communication is appropriate and effective.


Our courses cover some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues, and much more.

Follow the link and start improving your and your company’s communication skill.



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